Privacy Policy

C Line Cars ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why, and how it's used.

Who we are

C Line Cars, contactable at 01892 308081 or twclinetaxi@gmail.com, is the data controller for the personal data described below.

What we collect

When you request a quote or make a booking, we collect: your name, mobile number, email address, pickup and drop-off locations, travel date/time, and any additional information you provide.

Why we collect it

We use this information to provide you with a quote, confirm and fulfil your booking, and contact you about your journey. We may also use it to keep records for accounting and legal purposes.

Who we share it with

We do not sell your personal data. We may share it with WhatsApp (Meta) if you contact us via our WhatsApp chat widget, and with any third-party service providers who help us run our booking process (such as email providers). We do not share your data with third parties for marketing purposes.

How long we keep it

We keep booking-related personal data for as long as necessary to fulfil your booking and meet our legal and accounting obligations (for example, financial records are typically kept for 6 years as required by HMRC).

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at twclinetaxi@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.